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Farmington Office

Confidential Complaint/Grievance Line: (585) 396-0070 ext. 323

Office Hours: Monday through Friday 8am-4pm

Day Program Hours: Monday-Saturday 7:30am-4pm

5760 Duke of Gloucester Way
Farmington, NY 14425
Wildlife Rockstars Direct Line: (585) 604-6349

Brain Injury Services

Service Coordination

Service Coordination

Your Partner in Building Independence

We are proud to be an approved provider of the NYS Department of Health’s Traumatic Brain Injury (TBI) Medicaid Waiver Services.

Our Service Coordinators do more than manage paperwork — they walk alongside you, your family, and your care team to make sure you have the right supports in place to live as independently and fully as possible. Whether it’s transitioning out of a nursing home, arranging respite for family caregivers, or coordinating services so you can thrive in your own home, we are here to make it happen.


How We Help

Service Coordination connects you to the resources and supports that matter most. This can include:

  • Securing financial benefits such as Social Security

  • Linking to aide agencies for daily self-care support

  • Finding and securing affordable housing

  • Coordinating medical services and providers

  • Connecting you with vocational or educational opportunities

  • Arranging transportation to medical appointments

  • Linking you to speech, occupational, and physical therapies

  • Applying for services available through the NYS Medicaid Waiver program

And the support doesn’t stop there — your Service Coordinator regularly checks in, monitors your progress, and adjusts your services as your needs change.


Why It Matters

Independence looks different for everyone. Our Service Coordinators are here to make sure your care reflects your goals, your strengths, and your life.


Ready to Get Started?

To talk with someone about Service Coordination, contact:

Regina Doran - rdoran@bridgesforbraininjury.org
(585) 604-6348

Bridges for Brain Injury, Inc.
Farmington Office

Confidential Complaint/Grievance Line: (585) 396-0070 ext. 323

Office Hours: Monday through Friday 8am-4pm

Day Program Hours: Monday-Saturday 7:30am-4pm

5760 Duke of Gloucester Way
Farmington, NY 14425
Wildlife Rockstars Direct Line: (585) 604-6349
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